Task 1

Assignment 2

1.    Employee Attributes

Definition

Page 4 -11 specific and soft skills

Employee attributes are the skills that an employee can have in order to keep the job that they have

Two examples of employee attributes that may be required from the Rainbow FULL TIME staff –1 specific to the job and 1 general (soft skill)

The important point to remember is that you must explain WHY the attributes are valued.

Specific attributes – Specific attributes are different when compared to general attributes in that they are attributes that are used for that job only and they can be separated into two categories: Job –related attributes that are need to actually do the job and good working procedures which employees are expected to follow.

Job-related attributes – These are attributes that the employer expects an employee to have. All jobs have some area where technical knowledge and skills may be necessary with examples of such being a sales representative would need to be able to drive on a clean license and have your own means of transport. There are other things that they may have is that someone in a technical field would need to bring things such as screwdrivers as well as being skilled with using different types of testing equipment such as mulitmeters.

General attributes – General attributes, sometimes called soft skills, are skills that while unnecessary they are highly recommended by employers as something that they would like employees to have although they are expected to have these skills to some extent. Employers will usually look for people with planning, organizational, time management, team working, verbal and written communication skills, numeracy as well as other skills such as creativity.

Planning skills – This skill is wanted by employers so that you would be able to plan ahead and set up different objectives in order to achieve that goal.

Organizational skills – People who have this skill are wanted by employers because as this allows them to make sure that they have everything in order so that they can have all of their work in on time and can find information easily.

Time Management – This skill is helpful as it allows for employees to make sure that the work that they are doing their work inside the right time frame as well making sure that they will have their work in on time.

Verbal and Written Communication – This skill is less hope to have and more need to have when it comes to choosing employees as they would require this in order to work with fellow employees as well as customers.

Team Working – This has some similarities to Communications as it is required in order for the employees to work with each to make sure that they can finish their work to the best that they can.

Numeracy – This is used a lot in the work place so employees are needed to have some skill in this area so that they can use this skill if they ever need to use it such as making a spread sheet of their stock for example.

Two examples of employee attributes that may be required from the Rainbow FULL TIME staff –1 specific to the job and 1 general (soft skill)

The important point to remember is that you must explain WHY the attributes are valued.

1 specific to job

Qualification

Cut and paste qualifications section from ICT job

·         A level 4 qualification on the National Qualifications Framework e.g HNC/D or above in ICT or in an ICT related area.

·         Minimum of 5 GCSE passes at Grade C or above including English or Keyskill’s Level 2 in Communication  or equivalent qualification e.g. GNVQ Intermediate/BTEC First Award/NVQ Level 2 together with GCSE English at Grade C or above or Keyskill’s Level 2 in Communication.

Having these qualifications are necessary in order to prove that you know how to use a computer properly as well as showing that you can effectively use one for your work and other things if needed.

General skill

·         An ability to work under pressure and to prioritise a complex and varied workload to the required standard and within tight deadlines.

·         Organisational skills with the ability to work without supervision and on own initiative.

These general skills would be needed in order to show that you are a hard working employee who is capable of working on his own very well.

2.    Employee Attitudes

Definition -

Two examples of personal attitudes that might be expected of a Rainbow Volunteer.

Explain WHY the attitudes are valued.

Attitudes are valued by employers because people of different ages, cultures, religions etc. will have different attitude for work and will go about it in different ways and these attitudes will change

Two examples of a personal attitude and why they are needed to do this job:

Creativity – All companies think that having creativity is an important thing to have as it will allow for employees to think outside the box as well as figure things out on their own instead of needed to constantly ask for help. Attitudes can also affect things like peer pressure, were other people such as coworkers affect it through speech and clothes can affect them, and through interaction with people of different age groups.

Independence – Every company around always hope that their employees and potential employees can show some form independence such as not needing to get their supervisors or employers to constantly tell about what they need done and hope that if they finish everything that they need done they can look for something else to do or go through the work they just did to check form mistakes.